- Home
- Testimonials
Testimonials

What do our customers like about Charitylog?
Scroll to read recent comments from people at over 20 different voluntary sector organisations.
For more in-depth interviews, follow the link to our case studies.
"It's been brilliant working with Allan at Charitylog over the years and the support for Scotland's carers centres really has been so positive. Allan has always been so helpful and easy to work with, which I really appreciate."
Jess Wade, CEO
Carers of East Lothian (CoEL)
"We use Charitylog for everything. It’s easy to access what we need, we can look up clients, store information, share things confidentially across the organisation – it does whatever we need it to do."
Julia Shevtsov, Counselling coordinator
Mind in Mid Herts
"Our volunteer counsellors all use Charitylog – that’s where they access their client records and log their notes. We’ve set the permissions so they only see what they need to."
Hailey Cook, Counselling coordinator
Mind in Mid Herts
"It was very easy to get started. Tracey, our implementation consultant, was so helpful and guided the whole team in understanding the process."
Sahara Al-Saad, Family Support Worker
LDN London
"Charitylog is great for collecting data in a quick and easy way, and it can be tailored to what you specifically need to report."
Sahara Al-Saad, Family Support Worker
LDN London
"I would definitely recommend Charitylog. We can pull a report of all the different aspects needed by our funders."
Trish Riches, Manager
Disability Advice, North East Suffolk
"We use Charitylog for managing client records, appointments, reports, documents, financial outcomes and remote working. It's easy to use and straightforward."
Trish Riches, Manager
Disability Advice, North East Suffolk
"Charitylog demonstrates to funding bodies that we have a secure and reliable database, which is really important to us as a voluntary sector organisation."
Amanda Wright, Programme Manager, Health and Wellbeing
Community First, Herefordshire and Worcestershire
"It was essential for us that every member of our team was able to access a consistent system. We chose Charitylog because there had been steps made to make the system more accessible. The Charitylog team were brilliant at adapting the system where possible, and talking us through workarounds. It was obvious they wanted the system to be as accessible and inclusive for us as possible."
Kate Hurst, Internal Operations Manager
Vision Support Cheshire
"Charitylog is a useful and powerful tool and we would recommend it to organisations who need a comprehensive database. It has been very helpful for our organisation."
Catherine Bamford, Befriending Services Manager
MySightYork
"The system works well for our service. We especially like being able to have some admin control, so we can make certain changes ourselves rather than having to go back to the support team each time."
Lydia Singer, Health and Wellbeing Project Manager
Enable
"The whole team are finding Charitylog extremely user friendly."
Kate Blakemore, CEO
Motherwell Cheshire
"It's the most adaptable database I have ever used in a charity setting."
Laura Price, Head of Training and Programmes
Power the Fight
“Charitylog is helping us to operate more efficiently, better identify victim needs, inform local/national policy and practice, and create more compelling bids to secure funding for our services. It’s been an incredible investment.”
Neil Henderson, CEO
Safeline
"I'm over the moon with Charitylog. It helped us secure new funding worth £420,000 from the Department of Health and Social Care to support clients at risk of suicide."
Neil Henderson, CEO
Safeline
"Charitylog is really user-friendly and so easy to navigate around. I have been able to train the most technophobe staff members to input data confidently! We would definitely recommend it."
Laura Smith, Office Manager
Counselling Plus Community
Our system review was really helpful. We increased our knowledge of Charitylog, have reduced duplication and can more swiftly capture and access data for reporting and monitoring.
Aidan Marshall, Administrator
Care4Carers
"After our last review we know how to pull more types of data, with demographic data if needed. We can report specifically on carers who care for more than one person and who have more than one health issue. And we know much more about running different KPI reports."
Aidan Marshall, Administrator
Care4Carers
Having the 1:1 review has helped us use the system more effectively. Using data to evidence and report on our impact is vital, and the review has increased our confidence and knowledge of the reporting tools.
Lisa Cunningham, Administrator
Care4Carers
I found the Charitylog review extremely useful. I’d never fully got to grips with running useful reports, for example, but our trainer was able to easily digest what I wanted the system to do. We are now using the system in much better ways to benefit our clients and staff.
Julia Waldron, Development & Music Programme Manager
Under the Stars
"I can finally pull together a clear picture of all the support we’re providing. I think Charitylog made the difference between us winning the contract and not.”
Jonathan Dixon, Director of Operations
Essex Sight
“Charitylog was instrumental in helping us win the contract with Essex County Council - because we were able to give such detailed facts and figures. They have a full picture of the number of people we work with, and the number of people we're helping, including non-specialist assessments.”
Jonathan Dixon, Director of Operations
Essex Sight
"The power and flexibility of the Charitylog reporting system allows us to drill down into our data and produce insightful reports about our operation and our families. It's made the task of producing outcome reports for our funders so much easier."
Karen McLean, Home-Start Richmond, Kingston & Hounslow
Director
"The technical support and advice I've received from the Charitylog team has always been extremely helpful. It has enabled me to overcome any difficulties I've faced with ease and understanding."
Cath Kirwan, Quality Systems Officer
Deafness Support Network
“After having the training and the support calls I’d say it’s a lot simpler than it looks.”
Naomi Smith, Chief Executive Officer
Home-Start Camden & Islington
He had a wonderful integrity with us. We were his responsibility and he worked us through until we got to a point where were comfortable and confident to be able to develop it ourselves.
Alistair Young, Clinical Operations Manager
YMCA Trinity Group
Tim Price, he's been a legend, by the way. Can't speak highly enough of him, both in terms of the implementation phase and afterwards. He's always been very gracious about answering even quite simple questions and his ongoing support. He was very good at managing the interface between our needs and the system, translating our thoughts to get the output we wanted.
Alistair Young, Clinical Operations Manager
YMCA Trinity Group
"Charitylog makes managing access very easy, ensuring each user only has access to the scope of information they need."
Christopher Ward, Senior Health Improvement Manager
Waverley Care
"Only once you use Charitylog, do you realise how bad the things you were using before were."
Christopher Ward, Senior Health Improvement Manager
Waverley Care